A CFO’s Perspective on Social Business: Examining Yammer
Blog PostMany of my former co-workers have said "I just don't get this social thing" but it's amazing how much Yammer has cut down on email traffic and how much more efficient the interchange of information and ideas becomes.
Social Business in 2010
Blog PostAs we wrap up 2009, I want to highlight some areas where our business will be focused in 2010. I could position these as predictions, but then I'd be stacking the deck because I know they're already going to happen.
Closing the Gap Between Enterprise 2.0 and Social Media
Blog PostTo what extent is an external customer community different from an internal employee community? If you think about it, they serve similar goals.
Brand Engagement Requires Solid Execution
Blog PostBose Corporation is one of the great American success stories, but good intentions can be subverted by improper execution of the people, process, and technology aspects of being a social business.
Creating Customer Communities
Blog PostAnyone who follows my movements online will have noticed that I’ve been rather quiet recently. This is because I have, for the past month or so, been part of a Headshift team, which at various times drew upon the experience and skills of more than ten people, working to deliver a piece of strategic consultancy
The Agile Enterprise – Dream or Possibility?
Blog PostOn my last blog post "Divide and Conquer..." a commenter asks, "How come we're not asking IT to change?" This is a great point, as IT is on the front line of enabling business change.
Growth and Opportunity – April Downing Joins us as CFO
Blog PostToday we are announcing the hiring of our new CFO April Downing.
Opening the Public Social Networks in the Enterprise
Blog PostMost companies ban the use of public social networks like MySpace, Facebook, and Twitter for various reasons ranging from security issues to fear of productivity losses. Socialware has launched some limited free trials of their tools to help people better understand their value.
Words vs. Deeds
Blog PostWhat matters more: what people say or what they do? It's not just an adage to live by - I'm thinking about how this applies to managing a social business. As we enter 2010, I see the potential for a new cliche to come to life: "an action is worth a thousand words."
Implicit Personalization on the Intranet
Blog PostThoughtFarmer is an alliance partner of ours, and provides intranet software that fosters collaboration and communication. After many deployments, they have seen many challenges to personalizing the intranets of organizations. We asked Gordon Ross, the Vice President of ThoughtFarmer, to share his thoughts and experiences with us.