Karen McGrane (@karenmcgrane), a partner at Bond Art + Science (@bondartscience) spoke at our recent Social Business Summit 2010 in Austin about how the user experience of the Enterprise 2.0 systems is going to make or break the ability to really go social.

Attached is Karen’s slide deck from the presentation, giving you a brief  glimpse into the content of her talk, in case you were unable to be at the event. Our entire slide library can be found on Slideshare.