As the year 2009 was drawing to a close, we abandoned the typical fortune telling of what the upcoming year will hold. Instead, we created an open community “idea site” to crowdsource some ideas. We wanted to know what you thought would be the social business imperatives for the upcoming year.
We assembled the ideas, with the percentage of votes for each idea, into one PDF file which you can find here.
The point is not who received the most votes, but to see if there are some trends and commonalities in the responses. As you will read, the themes seem to be around connecting people and systems in an open fashion, to allow customer-focused communication and collaboration. That’s a little bit buzzword-laden, but if you want it in a single phrase − there it is.
We are almost halfway through 2010. Which of these things have been imperative in your organization this year? Are you on track to meet your goals of being more social in 2010? We work with leading companies on these types of issues, so feel free to contact us.