Here’s what “fail fast” looks like

Blog Post

Earlier this year, Chrysler made a bold statement to the world, airing the Imported From Detroit commercial during Super Bowl XLV in February 2011. A month later, things in social media went bad quickly...

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Why fail fast is bad advice

Blog Post

A popular piece of advice in social media is "fail fast." Or even extended to "fail fast, fail forward, fail better." Don't believe it.

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Give pods a chance

Blog Post, The Connected Company

Podular design is a concept that focuses on modularizing work: making units more independent, adaptive, linkable, and swappable. But the environment that surrounds the pods is equally critical to the success or failure of a podular system. Modular components are a critical element of a connected company. But to take advantage of pods you also need a business that is designed to support them

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Aggregate or be aggregated

Blog Post

Content-based companies must fight to preserve value and most end up living and dying by a simple premise: aggregate or be aggregated.

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IBM’s Social Business Jam

Blog Post

Earlier this year, I participated in IBM's Social Business Jam. Here's a summary of the event.

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2011 Social Business Summit – London Recap

Blog Post

Over 100 attendees gathered at the Imagination Gallery on March 24 for the second annual Social Business Summit in London. It was a full house with a packed agenda. Presenters included: JP Rangaswami, Salesforce.com Chief Scientist; John Hagel, Deloitte Director; Stuart McRae, IBM Executive Collaboration Evangelist; Dion Hinchcliffe, Dachis Group Senior Vice President; Michael Gold,

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Activity streams: communication as work, not for work

Blog Post

One of the four fundamental keys to social business design is dynamic signal, driven by new modes of content authorship and ownership within companies. An idea for improving communication can be found in activity streams.

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2011 Social Business Summit – Austin Recap

Blog Post

Dachis Group hosted the second annual Social Business Summit in Austin on March 10. An enthusiastic audience of over 150 attendees filled a conference room at the new W Austin ready to listen, connect, communicate, participate, engage, and take action. Dachis Group presenters included Dave Gray, XPLANE | Dachis Group Founder and Lee Bryant, Headshift

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Customers aren’t in control.

Blog Post

When it comes to social media complaints, are consumers always right?

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Content: the Bottom of the Rabbit Hole (part 2 of 2)

Blog Post

Exploring the value of content - part two of two.

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