Robin Hamman (4 posts)

Review of the BBC’s New Social Networking Guidelines

Posted on February 17th, 2010 By Robin Hamman

My former employer, the BBC, has issued new guidelines for the official use of third party social networking and micro-blogging services. The new guidelines should not be confused with the guidelines issued several years ago on the personal use of blogging and social networking sites by BBC staff but instead are intended to cover official, albeit non-contractual, BBC activities on third party websites.

Unlocking Social Media ROI Through Business Transformation

Posted on February 3rd, 2010 By Robin Hamman

Last night I attended one of the Social Media Week events, Show Me the Money: Where’s the ROI in Social Media?, a panel discussion organised by Chinwag and hosted by Sun. The discussion, chaired by Andrew Gerrard, included Robin Grant from We Are Social, Luke Brynley-Jones of Our Social Times, Marshal Manson from Edelman, and Mark Rogers of Market Sentinel.

Creating Customer Communities

Posted on December 16th, 2009 By Robin Hamman

Anyone who follows my movements online will have noticed that I’ve been rather quiet recently. This is because I have, for the past month or so, been part of a Headshift team, which at various times drew upon the experience and skills of more than ten people, working to deliver a piece of strategic consultancy [...]

Curating, Not Moderating, the Flow of Content and Participation

Posted on November 4th, 2009 By Robin Hamman

Originally posted on the Headshift blog, Robin Hamman talks about his experiences at the BBC, and curating user-generated content. Using technology from eVectors, Robin and Nik Street developed an example curation site around the upcoming Copenhagen Climate Change Conference, named ClimatePulse.org.

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