Collaboratory
The Collaboratory is our Social Business collaborative lab where we engage and explore an ongoing discussion, share thoughts, opinions, and ideas on Social Business.
Dachis Group’s Best of 2011: Information Design
Blog Post, Visual ThinkingThe holiday craziness is well behind us, but before we get too far into 2012 I want to highlight some of last year's best work from Dachis Group's Information Design Team. The projects include apps, maps, videos, and more.
Connecting Digital Strategy with Social Business and Next-Gen Mobility
Blog PostHow do the overarching digital strategies of today's 21st century enterprise relate to social business and smart mobility? It's a question I've been asked more and more frequently as these two major new trends become primary areas of focus in organizations around the world. The reality is today that large organizations continue to struggle with how they are organizing around digital strategy in general. In this context I'm referring primarily to Web strategy -- including the various aspects of a business it touches -- since that's almost entirely where digital is headed as a whole. One of the aspects that stands out the most when I've worked with companies recently is that most traditional businesses often have a dramatically lower level of maturity around digital delivery of their capabilities than native Web firms. This despite it being almost twenty years since the Web arrived. It's clear there is significant impedance between the way digital business works and the way many companies still operate.
What Basic Friendship Rules Can Teach You about Community Management
Blog PostWhen called upon to explain what it takes to be a good community manager, I often feel like I’m writing a children’s book on how to be a good friend. Truly, good community management is not difficult to figure out, but many people are intimidated by the new avenues of communication in social media and
Organizing for social business: The issues
Blog PostHow best can employees and managers adapt to today's changing and increasingly social workplace? This has become one of the central questions as organizations look at social computing as a new primary channel in their organization, both amongst their workers as well as for their customers and business partners.
From Royal to Foil: Participation Spans the Globe
Blog PostWhat recent global events tell us about modern information flows.
Say Less and Learn More – Communicate Better
Blog PostWhile it is now easier than ever for an enterprise to speak with its customers - it is harder than ever for an enterprise to speak coherently, meaningfully and in a timely fashion. This inability to speak with intention exposes enterprises to very real business problems. Here are a couple ideas to help you in your journey.
Put Your Social Communications on a Diet
Blog PostThe abundance of opportunities to communicate in social media can be the medium's greatest curse. Abundance means brands don't consider their actions the way they do elsewhere where a scarcity demands a clear justification for participation. The result? Low-effort, but low-value communications that are a lot like white bread: cheap, easy and not particularly good for you. The fact is that brands can do better. They can eat whole wheat (even if it doesn't taste as good).
Communication as Work: In Real Life
Blog PostIn my last post I wrote about communication being an important aspect of knowledge work and decision making. I can sometimes get a little too academic with how things are supposed to work and so I thought I'd write a follow-up post that uses a concrete example (IRL for some) of how communication helped me and my colleague, Tom Cummings, just the other night. The setup here isn't that important other than to to say we were at the beginning stages of a new project and decided a brainstorming session was in order. We found an empty conference room, a whiteboard and started to get our ideas down.
Communication as Work
Blog PostA knowledge worker spends a good portion of the day communicating - meetings, status reports, emails, phone calls, water cooler talks. Much of this activity is considered unproductive overhead; when you look at a calendar full of meetings you wonder when you’re going to get any REAL work done. And while many popular forms of communication may be inefficient and ineffective, communication is work; perhaps the most important work knowledge workers do.