The end of the calendar year is always a time to both look back at the past twelve months, and to make predictions on what the new year might hold. We’re asking everyone to contribute their best ideas on the social business imperatives for 2010.
Dachis Group researches, tracks, and utilizes many different technology tools on behalf of our clients. We thought it would be a good idea to share our initial efforts and ask for contributions to make it better.
This post originally appeared on David Armano’s Logic + Emotion blog.
So what is customer advocacy anyway? Well for starters, they don’t have to be your customers—they can be any part of your entire constituency. Employees, business partners, friends—you name it. But here’s the point. You need them more than ever.
Sharing ideas and insights with Bruce Nussbaum, contributing editor at BusinessWeek, is always a pleasure, so it’s fitting that he’s one of my first round table interviews. Previously assistant managing editor in charge of BusinessWeek’s innovation and design coverage, he was named one of the 40 most powerful people in design by I.D. Magazine in 2005.