Collaboratory
The Collaboratory is our Social Business collaborative lab where we engage and explore an ongoing discussion, share thoughts, opinions, and ideas on Social Business.
Customer Oxygen
Blog PostSam Decker spoke at our recent Social Business Summit 2010 in Austin on the topic of being customer-centric. He uses the phrase "customer oxygen" which refers to your ability to understand your customers, put yourself in their situation, understand their business challenges, and breathe the same air that they do.
Dachis Group Social Business Summit 2010 Preview; Sam Decker on Customer Created Content
Blog PostNext week at the Dachis Group Social Business Summit 2010, the Chief Marketing Officer at Bazaarvoice will be talking about being customer centric. Sam Decker had a chance to share a little bit about his session with us.