Collaboratory
The Collaboratory is our Social Business collaborative lab where we engage and explore an ongoing discussion, share thoughts, opinions, and ideas on Social Business.
Groundswell and social business: moving towards maturity
Blog PostYesterday I covered general updates to Groundswell and specifics around Twitter. The other major update to Groundswell focuses on attaining social maturity and provides a model where companies can self-identify and determine what's needed to progress further.
The Groundswell rises again
Blog PostForrester Research releases an update today to Groundswell. I dive deeper into the content with co-author Josh Bernoff.
What you can learn from Forrester’s new blogging policy
Blog PostCompanies must implement policy to manage social media participation and let's face it - the devil is in the details.