Collaboratory
The Collaboratory is our Social Business collaborative lab where we engage and explore an ongoing discussion, share thoughts, opinions, and ideas on Social Business.
Sky News Technology Behind Business panel on Knowledge Management
Blog Post, Enterprise 2.0, Interview, The Connected CompanyLast week I was invited by Nigel Freitas to participate in a panel discussion about Knowledge Management (KM) for Sky News Australia’s Technology Behind Business show. Technology Behind Business examines trends and analyses key IT concepts. Each week an expert panel focuses on one type of technology or strategy, explaining its use without the jargon,
Don’t Miss the Bigger Picture
Blog PostI’ve said before, that its interesting how people latch on to ‘Social Business’ but not ‘Social Business Design.’ It reminds me of both the long winded debates in the knowledge management community about the nature of ‘knowledge’ and in other circles when I’ve met marketing folks who only want to talk about promotion. In both cases, my reaction was that they were missing the bigger picture.
Communication as Work
Blog PostA knowledge worker spends a good portion of the day communicating - meetings, status reports, emails, phone calls, water cooler talks. Much of this activity is considered unproductive overhead; when you look at a calendar full of meetings you wonder when you’re going to get any REAL work done. And while many popular forms of communication may be inefficient and ineffective, communication is work; perhaps the most important work knowledge workers do.
Networked for Intelligence
Blog PostFreeing the flow of information so more people can act on it is a major benefit of social business design. Social technologies combined with corporate culture that supports information sharing behaviors enables a networked infrastructure. The networked infrastructure helps break down information silos to create a marketplace for information exchange.
Dachis Group Social Software Resource Wiki
Blog Post, Thought CapitalDachis Group researches, tracks, and utilizes many different technology tools on behalf of our clients. We thought it would be a good idea to share our initial efforts and ask for contributions to make it better.
From Social Tools to Social Business Design
Blog PostThere has been a lot of debate about the terminology surrounding social computing, social software, Enterprise 2.0 and Social business design, as Peter Kim talked about here recently. For me, the key issue is whether or not you believe software alone is sufficient to engineer fundamental business change. In some cases, perhaps it can; but