Are we spamming each other in the enterprise? By using appropriate communication modes we can increase the relevance of what is received through the email inbox while at the same time signal our work to those who are interested.
A knowledge worker spends a good portion of the day communicating – meetings, status reports, emails, phone calls, water cooler talks. Much of this activity is considered unproductive overhead; when you look at a calendar full of meetings you wonder when you’re going to get any REAL work done. And while many popular forms of communication may be inefficient and ineffective, communication is work; perhaps the most important work knowledge workers do.
Freeing the flow of information so more people can act on it is a major benefit of social business design. Social technologies combined with corporate culture that supports information sharing behaviors enables a networked infrastructure. The networked infrastructure helps break down information silos to create a marketplace for information exchange.
Dachis Group researches, tracks, and utilizes many different technology tools on behalf of our clients. We thought it would be a good idea to share our initial efforts and ask for contributions to make it better.
There has been a lot of debate about the terminology surrounding social computing, social software, Enterprise 2.0 and Social business design, as Peter Kim talked about here recently.
For me, the key issue is whether or not you believe software alone is sufficient to engineer fundamental business change. In some cases, perhaps it can; but in [...]