Collaboratory
The Collaboratory is our Social Business collaborative lab where we engage and explore an ongoing discussion, share thoughts, opinions, and ideas on Social Business.
Dachis Group’s Best of 2011: Information Design
Blog Post, Visual ThinkingThe holiday craziness is well behind us, but before we get too far into 2012 I want to highlight some of last year's best work from Dachis Group's Information Design Team. The projects include apps, maps, videos, and more.
Sky News Technology Behind Business panel on Knowledge Management
Blog Post, Enterprise 2.0, Interview, The Connected CompanyLast week I was invited by Nigel Freitas to participate in a panel discussion about Knowledge Management (KM) for Sky News Australia’s Technology Behind Business show. Technology Behind Business examines trends and analyses key IT concepts. Each week an expert panel focuses on one type of technology or strategy, explaining its use without the jargon,
Exclusivity and Accessibility: Building Relationships with Luxury Consumers
Blog PostThere’s a certain aura that surrounds an in-person luxury good shopping experience, one that has been carefully designed to exude exclusivity. Historically, luxury brands have struggled to offer this same exclusivity digitally. Could they do better?
Time for Mobile Experimentation
Blog PostMobile is the ultimate channel: consumers are constantly attached to an endless stream of the information they want and need. When was the last time you heard someone declare, “It’s the year of mobile”?
The 2010 Social Business Landscape
Blog PostThe blurring of the lines between the consumer Internet and the business world has continued apace this year. I've begun referring to this phenomenon as CoIT when it happens in the workplace, but that's not quite the full story either. What has happened is that social media has become one of the biggest mass changes in global behavior in a generation (since the advent of the Internet itself.) Over the last few years, the meme around social has filtered down into a countless activities and processes across the business world, giving rise to now significant trends like Enterprise 2.0, Social CRM, customer communities, and so on. Keeping track of all this has officially become a full-time job and those just getting familiar with the Social Business world have a lot to absorb to get oriented. To help with keeping up with the fast moving pace of Social Business, we've created a useful new model aimed at helping keep track of the major moving parts of Social Business today. We define Social Business here as the distinct process of applying social media to meet business objectives.
Six Social Business Trends To Watch
Blog PostIt will come as little surprise to readers here that businesses this year have been getting increasingly serious about social media as they find that their customers are spending a rapidly growing amount of time there. The most recent numbers show that Americans are spending nearly a quarter of their online time in social networks, far ahead of other forms of Internet activity. The numbers worldwide aren't much different and implications for businesses are many and varied. I've explored these extensively before and it goes well beyond such ideas like "Facebooking" the enterprise. Yet due to the top-down way most organizations operate, businesses continue to fall behind what's happening in the marketplace today. Unfortunately, the underpowered, non-scalable, expensive, and fundamentally limited value creation techniques of yesteryear won't begin to suffice in today's rapidly emerging Social Business landscape.
Lotusphere 2010
Blog PostThis week is IBM's annual collaboration conference called Lotusphere. IBM is an alliance partner of ours, so we asked Luis Benitez to write this guest blog piece for us to let us know what we'll be seeing this week.
2010: The Year of Mobile
Blog PostA year from now, we're going to look back on what happened this year and declare that it was finally the "year of mobile."
