Collaboratory
The Collaboratory is our Social Business collaborative lab where we engage and explore an ongoing discussion, share thoughts, opinions, and ideas on Social Business.
5 Ways to Disengage your Workforce
Blog PostWe’re constantly reading about strategies to enable adoption, effective methods to engage staff, and lots of ways on how to become a social business. So – I figured it was time to address these perspectives through a different set of lens – the antithesis lens. Now, I’m optimistically confident that managers do not go to work with the intention of disengaging their workforce, however, if you can relate to any of the statements below it may be time to review your practises.
The Greatest Movie Review Ever Posted
Blog PostI walked out of Morgan Spurlock's POM Wonderful Presents: The Greatest Movie Ever Sold last night feeling pretty nauseated.
Balancing Brand and Supporting Personalities
Blog PostThis was a eventful week for brands in social media. Personalities representing brands were in the spotlight for entertaining us in Social Media Marketing and helping us in Social Media Servicing.
Give Them Some Guidance!
Blog PostSocial tools are used for a number of business reasons; to promote a brand, improve reputation, increase engagement, encourage advocacy, and recruit, retain, and nurture relationships. Not only that, they are accessible 24/7. Just because we can use social tools any time, should we use them all the time?
Your Company As Network Nodes
Blog PostCompanies today are doing a lot of redundant work. They build costly infrastructure and process to internally replicate functions that customers and prospects give away for free online. This is clearest in the world of customer service where third-party ecosystems like Get Satisfaction and Yahoo Answers are building a case for social media as a supplement (if not replacement) for the traditional internal customer service and research model.
Stowe Boyd on Publicy And The Erosion Of Privacy
Blog PostPrivacy concerns seem to be constantly in the news, like the recent furor about 'full body scanners' being deployed in airports to peer below our clothes as a response to the Abdulmutallab bomb attempt, or the spasm of concerns following the recent demo of TAT's Recognizr augmented reality application that can determine the identity of people from cell phone pictures or video streams based on public domain photos.
Dachis Group Social Business Summit 2010 Preview; Frank Eliason on Culture Change
Blog PostFrank Eliason at Comcast is probably one of the most well-known customer service managers in the entire Twittersphere. Today he shares with us some thoughts around his talk at the Dachis Group Social Business Summit 2010.
Breaking the Mold; How Open Colony is Redesigning Executive Recruiting
Blog PostOur guest writer today is Caitlin Pulleyblank, founder and CEO of Open Colony. Her company is pushing the boundaries of what it means to bring social to the executive recruiting business. An avid reader and consumer of culture, Caitlin was on the founding staff of Wired Magazine.
Social Strategy Talk: Participation and Open data
Blog PostThis is a post from Lee Bryant that was originally posted on the Headshift blog. He was invited to give a presentation at the Amsterdam Social Strategy Talk, hosted by Creative Crowds and ViNT. Lee and Tom Steinberg (mySociety) were the closing speakers, talking about the issue of public participation and open data in relation to government innovation. The talk was a very simple introduction to why this topic matters, plus a consideration of some recent critiques of transparency initiatives, decorated by a lovely data visualisation of world population growth from the G-Econ project.
Naked Transparency and Public Metafilters
Blog PostThe internet can provide incredible tools for transparency; easy access to large volumes of information, wide distribution to anybody with an internet connection or a library card, and indexing mechanisms to make search easier. We expand upon Lawrence Lessig's writings "Against Transparency."